Reputation 800 Award

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The Barleycorn Inn has received top recognition for location-level businesses with best-in-class brand reputation, Reputation’s 800 Award highlights organizations that go above and beyond in delivering on brand promise by listening to and acting on feedback from their consumers.

Tom, Terry and the Team at the Barleycorn Inn are both proud and delighted to have received this prestigious Reputation: The 2024 800 Award, which will encourage us to work even harder to deliver our services, whilst ensuring that our pub remains the beating heart of the Village community.

Locations that win the 800 Award consistently, collect, analyse and apply consumer feedback, utilizing it to make data-driven decisions. The Barleycorn Inn , Collingbourne Kingston has been recognised with the 2024 800 Award. 

Liz Carter, Reputation’s Chief Marketing Officer says: “In a world where consumers are making purchasing decisions based on what they see and hear in their local communities and online, delivering on brand performance is more important than ever. The Barleycorn Inn, Collingbourne Kingston, has demonstrated its commitment to evolving alongside its customers by prioritising their needs and taking action based on what they are saying across online reviews, rating pages and on social media. On behalf of Reputation, I extend an enthusiastic congratulations to The Barleycorn Inn, Collingbourne Kingston, for its commitment to understanding consumer feedback and acting on it.” 

To determine 800 Award honourees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honoured will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.

The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.